Frequently Asked Questions

  • Do I need to reconfirm my flight?

    All Passengers are advised to reconfirm their flights at least 72 Hours before scheduled
    departure. Re-confirmation is important in case of any changes to your flight. This can be
    done by e-mail or you can directly call your sales agent through which you bought the

  • What is required for patient to travel by air?

    You must provide MEDIF form filled in and signed by the concerned doctor at the time of
    reservation - MEDIF Form

  • What are your office timings?

    DrukAir Holidays
    c/o - Chariot Travels Pte Ltd
    General Sales Agent, Singapore 
    Address: 101 Kitchener Road, #01-31/03-38, Jalan Besar Plaza, Singapore 208511
    Tel: (+65) 6388 8883
    Email: [email protected]
    Opening Hours: 10am – 7pm (Monday – Friday)
    10am – 3pm (Saturday)
    Closed on Sunday

  • Date change/cancellations/re-route/no show, what are the charges?


  • Does the tour guide speak throughout, or is it an audio tour with headphones/other media?

    Will you be learning from an individual or listening to a taped expert played over
    headphones? Each has its pros and cons; the former is ideal if you like to ask lots
    of questions and interact with an expert, while an audio guide allows you to
    customize the volume and go at your own pace

  • How many days in advance can do booking?


  • Payment modes?

    a. Credit card
    b. Bank Transfers
    c. Nets
    d. PayPal

  • Passport Validity to travel?

    6 Months

  • How long will booking confirmation take?


Custom Trip Planner by Drukair Holidays
General Faq