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Privacy policy

Your privacy is important to us. The below sections describes the ways we collect, store, use and protect your personal information.


Collection of personal Information
You will be asked for your personal information when you:
  1. make a booking through our website or thorough offline means like email, telephone or fax
  2. make a booking or purchase services from a third party site after being re-directed from our site
  3. subscribe to our promotions and / or newsletters
  4. register with us as a user
  5. provide us with feedback / complaints
  6. participate on our surveys
Your personal information may also reach us through third parties who book the services on your behalf through us. We only collect your personal information if you voluntary submit these information to us.
The personal information collected includes but not limited to- your name, travel document details, date of birth, contact details, credit card details, billing information, dietary requirements, IP address, operating system, browser type, pages accessed, location etc. We also collect the personal information of other passengers travelling with you.
In cases where you are re-directed to a third party site from our site to provide products or services you have requested, submitting personal information is subject to that site's privacy policies. We request you to go thorough and understand the third party site’s privacy policy before submitting your personal information.

Use of personal information

We need to provide certain of your personal information to the airlines, hotels, land operators or other third parties involved where it is necessary to process your booking successfully. We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested.
We may also use your personal information to keep you posted about our product updates and promotions and improve our product offering and advertising. Your personal information may also be used internally for research and auditing.

Disclosure to Third Parties

We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested.

Protection & Security

We have taken appropriate measures to protect the personal information you provide us with. Our payment gateway fully complies with Payment Card Industry (PCI) Data Security Standard and requirements. Our payment gateway adheres to such requirements as firewall configuration, encryption of cardholder data and encryption of data transmission to name a few.

Changing / Updating Your Personal Information

You can update your personal information my logging on to our website with your credentials.
By providing personal information, you consent to the collection of information provided by you and to the use and disclosure of these information in accordance with this Privacy Policy
Custom Trip Planner by Drukair Holidays